Default solution folder, feel free to edit or delete it.

How long till i get a response?
This will depend on the department your ticket has been assigned to and our business hours. Business Support - within 2 hours Web En...
Tue, 19 Jul, 2016 at 12:03 PM
What do you mean by ticket?
The use of the word 'ticket' while using this system, refers to the conversation with our support team.  In online industries and hel...
Tue, 19 Jul, 2016 at 12:03 PM
My ticket is 'Just Computers - Pending' should I send another?
If your ticket is Just Computers - Pending, it is best to wait for a reply as this means it is being dealt with internally.  If you send anothe...
Tue, 19 Jul, 2016 at 12:04 PM